Terms of service
OVERVIEW
Welcome to Value Tools Co. Throughout this website, the terms “we,” “us,” and “our” refer to Value Tools Co. We operate this website and online store to provide customers with access to professional-grade tools, hardware, equipment, accessories, and related products (collectively, the “Services”).
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website, browsing our catalog, or purchasing products, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree to these Terms, you must not access or use our Services.
SECTION 1 — ELIGIBILITY AND ACCOUNT RESPONSIBILITIES
By using our Services, you represent and warrant that:
- You are at least the age of majority in your state or jurisdiction;
- You have the legal capacity to enter into binding agreements;
- All information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, abuse our policies, or violate applicable laws.
SECTION 2 — PRODUCTS, ACCURACY, AND SAFE USE
Product Information and Availability
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate and up to date. However, due to manufacturer updates and supply chain changes:
- Product appearance, packaging, and specifications may vary;
- Colors and finishes may differ depending on your device display;
- Availability and inventory levels may change without notice.
We do not guarantee that all information is error-free and reserve the right to correct inaccuracies at any time.
Safety and Proper Use
Many of the products we sell—including power tools, mechanical equipment, and hardware—require proper knowledge, training, and safety precautions.
By purchasing from Value Tools Co, you agree that:
- You will read and follow all manufacturer instructions, manuals, and safety warnings;
- You will use products only for their intended purpose;
- You assume all responsibility for safe handling, installation, and operation.
Improper use, installation, or modification of tools and equipment may result in injury, property damage, or other risks. Value Tools Co does not provide professional installation, engineering advice, or safety certification unless explicitly stated.
SECTION 3 — ORDERS, ACCEPTANCE, AND CANCELLATIONS
All orders placed through our website are considered offers to purchase and are subject to acceptance by Value Tools Co.
We reserve the right to refuse, cancel, or limit orders at our sole discretion, including but not limited to cases involving:
- Suspected fraud or unauthorized transactions;
- Pricing or listing errors;
- Bulk purchasing or resale abuse;
- Compliance or export restrictions.
An order is not considered accepted until payment has been authorized and a confirmation has been issued.
Order cancellations must be requested before the order is processed or shipped. Once an order has been fulfilled or dispatched, cancellation may no longer be possible.
All returns and refunds are subject to our Refund Policy.
SECTION 4 — PRICING, PAYMENTS, AND BILLING
All prices listed on our website are subject to change without notice. Prices may not include applicable taxes, shipping fees, or handling charges unless explicitly stated.
Due to the dynamic nature of tool and hardware supply chains:
- Pricing errors may occasionally occur;
- Manufacturer price changes may affect listed prices;
- Inventory discrepancies may arise.
We reserve the right to cancel or refuse any order resulting from pricing or listing errors.
By placing an order, you authorize us to charge your selected payment method and confirm that your billing information is accurate and complete.
SECTION 5 — SHIPPING, DELIVERY, AND RISK OF LOSS
We aim to process and ship orders promptly; however, all shipping times are estimates and not guaranteed.
Delays may occur due to factors outside our control, including but not limited to:
- Carrier delays or service disruptions;
- Weather conditions or natural events;
- Supply chain interruptions;
- Customs or regulatory processing;
- Incorrect or incomplete shipping information.
Risk of loss and title for products pass to you upon transfer to the shipping carrier.
You are responsible for ensuring that your shipping address is accurate and that delivery can be successfully completed. We are not responsible for lost or delayed shipments caused by incorrect information provided by the customer.
For full details, please review our Shipping Policy.
SECTION 6 — RETURNS, REFUNDS, AND CUSTOMER SATISFACTION
We are committed to providing high-quality tools and equipment. If you are not satisfied with your purchase, you may be eligible for a return or refund in accordance with our Refund Policy.
Please review the policy carefully for eligibility requirements, timelines, and conditions.
SECTION 7 — INTELLECTUAL PROPERTY
All content on this website—including text, images, graphics, logos, product descriptions, and design—is the property of Value Tools Co or its licensors and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
SECTION 8 — THIRD-PARTY SERVICES AND LINKS
Our website may include links to third-party services or tools, including payment processors, shipping providers, or manufacturer resources.
We are not responsible for the content, policies, or practices of third-party websites. Your use of such services is at your own risk and subject to their terms.
SECTION 9 — PRIVACY AND DATA USE
Your personal information is handled in accordance with our Privacy Policy.
Our store is hosted on Shopify, which provides the e-commerce platform we use. Certain data may be processed by Shopify to facilitate transactions and improve service performance.
SECTION 10 — USER CONTENT AND REVIEWS
By submitting reviews, feedback, or other content, you grant Value Tools Co a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for business and marketing purposes.
You agree that your submissions will not be unlawful, misleading, or harmful. We reserve the right to remove content at our discretion.
SECTION 11 — DISCLAIMER OF WARRANTIES
All products and services are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, except where required by law.
We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Manufacturer warranties, if applicable, are provided directly by the manufacturer.
SECTION 12 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Value Tools Co shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, business interruption, or damages arising from misuse of products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
SECTION 13 — INDEMNIFICATION
You agree to indemnify and hold harmless Value Tools Co from any claims, damages, or liabilities arising from your misuse of products, violation of these Terms, or violation of applicable laws.
SECTION 14 — GOVERNING LAW
These Terms shall be governed by the laws of the State of California, United States, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts located within California.
SECTION 15 — CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website.
Your continued use of the Services constitutes acceptance of any updated Terms.
SECTION 16 — CONTACT INFORMATION
If you have any questions regarding these Terms, please contact us:
Value Tools Co
Email: info@valuetools.co
Website: https://valuetools.co